Payment and Delivery
We accept EFT or direct deposits into our FNB account. Cash payments (unless directly deposited) cannot be accepted. Cheques are accepted but we can only dispatch your order once clearance is effected - this may take up to two weeks. If you have selected to pay via EFT / Bank Transfer to our FNB account, you will be given the details of our account information when your order has been confirmed to ensure stock is available before you pay. Payment for any order must be made upfront before goods will be dispatched to you.
To further aid costs being as low as possible for you, we currently pass the cost of delivery onto you. Deliveries do not include weekends, public holidays, or after-hours options.
Since delivery costs can often prohibit you from purchasing online due to the added costs, we welcome your opinion and feedback in this regard. We prefer to charge for the services you really use rather than substitute higher costs into all pricing to subsidise delivery charges - unfair for those who use their own courier services to collect!
You will be given a shipping choice in the checkout section under shipping method (Collect in store, South African Post Office, Door to Door courier). all orders will come with tracking numbers so you will know exactly where you order is. Please read below which areas are covered with a particular Shipping method
There will be no charge for collection from our premises
Any South Afrcican post office, counter to counter.Cost is calculated by weight (R55 for the first kg, and R5 for each kg after).
DOOR TO DOOR COURIER
We offer a courier services to your door based on weight and size of your order. Please see below for areas covered:
KZN Local 1 from R50* to R80 (maximum 30kg)
- Inland (Durbn to Pinetown)
KZN Local 2 from R65* to R95 (maximum 30kg)
- North Coast (Durban to Richards Bay)
- South Coast (Durban to Port Shepstone)
- South Coast (Durban to Pietermaritzburg)
KZN Main Centres (1 x 10kg box) R120
- Kokstad, Newcastle, Ladysmith, Pongola, Hluhluwe, Estcourt, Mooi River.
National Main Centres
Maximum 2KG from R80 (overnight courier)
Maximum 5KG from R120(24/48 hours)